In the event of an influenza pandemic, businesses and employers will play a key role in protecting their employees' health and safety as well as limiting the negative impact to the economy and society. Companies that provide critical infrastructure services, such as power and telecommunications, also have a special responsibility to plan for continued operation in a crisis and should plan accordingly. As with any catastrophe, having a contingency plan is essential.
A business continuity plan outlines how to preserve and restore critical business functions after an emergency whether it be a fire, a power outage or a pandemic. Create a plan by determining which staff, materials, procedures, contacts, and equipment are necessary to keep the business operating at the most basic level. Think about how a pandemic or other hazards may disrupt the core functions of your business. Think about how they may affect access to your business. Develop emergency plans with key suppliers and other people you depend on to do business. Cultivate relationships with more than one supplier to ensure that a disaster that shuts down a supplier does not also shut you down.
One of the best methods of assuring your company's recovery is to provide for your coworkers' well-being. Communicate regularly with employees before, during, and after a pandemic or other emergency event. Use newsletters, intranets, staff meetings, and other internal communications tools to communicate emergency plans and procedures. Develop a plan to communicate with employees during an emergency, like a phone tree or a messaging service.
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